A Startup Manifesto

I believe that communities have the power, potential and the will to lift themselves out of poverty. In East Palo Alto, a poverty-afflicted community in the San Francisco Bay Area, it was not uncommon to hear that the high school drop out rate was 60%. But for that salient statistic, we can look at the converse and realize that in East Palo Alto, 40% of the kids were NOT dropping out of high school. Who are these kids and families? Amid a turbulent and poverty-afflicted community, why and how were these students successful?

When I worked at a college access nonprofit organization, I saw firsthand the reasons why these kids and families were successful. They leveraged the social capital that was around them. They had a loving teacher or nonprofit program manager who pushed them. They had a trailblazing mother or cousin who led the way for the entire family. It’s people talking to people, working together to find solutions for each other. Through this critical network we leveraged every single connection to ensure that our students were on a path to personal success.

I believe that this network can be scaled up to entire communities. What if we built the connective tissue in communities so that people could access this human-powered network at a larger scale. What if all families, community members, educators, nonprofit workers, business people, and leaders took ownership and responsibility for the future success of all children.

However this will require a shift in the way we currently think about the purpose of education. A few years ago I was planning an event that showcased our students’ successes to the community and needed a large venue. Naturally I thought to ask the neighborhood schools to see if they would allow us to borrow their gym for an evening, and I was shocked when a school principal was completely unwilling to help. She aggressively asked, “How many of MY students are you serving?” When I named only a handful, she rejected my request stating that she only allowed use of her premises for “her students.” It’s this kind of insular attitude that hinders relationship-building in the community. Instead of thinking just about “her students,” how can we change the community conversation to “our students”? I knew there had to be a better way.

The good news is that hundreds of nonprofits, community-based organizations and innovative schools and initiatives across the country have already made progress and action. There is a movement happening in the education sector towards rebuilding the system from the inside out and from the outside in. Although we’ve got a lot of new and innovative initiatives happening all across the country, many of these initiatives work in isolation, don’t collaborate, or don’t communicate — they’re still acting like that isolationist school principal, thinking about “her school” and “her students.”

We can change this.

With your help and with the help of many other supporters from communities across the nation, we will launch Connective Possibilities (CP, a working title), a social movement that will connect kids and families to vital poverty-fighting resources. CP aims to build the connective tissue in low-income communities to transform our lowest performing schools.

The vision is to create a human-centered platform in low-income communities across the country that will help to strengthen and innovate entire education systems from the ground level, rather than from the top-down.

The first phase of the movement will start at the ground level to address poverty-related issues that plague students and families from low-income communities. We will build a one-stop shop of all of the resources in the community in low-income schools. It’ll have a “Wikipedia” for who to go to for whatever issue kids and families are going through. We will staff them with heart-driven, innovative college students so that teachers can focus on teaching. There are a hundred more details about how this will work, and if you want I can even share the business plan with you.

Starting a new nonprofit organization is a daunting task, and I’ve spent enormous amounts of time in solitary reflection and in consultation with many supporters about the concept. However the time for action has come, and I’m incredibly excited announce that we will launch (and incubate) Connective Possibilities this year and do a full launch during summer 2012 (after I graduate from my masters program at Harvard).

Just like I believe that a community has to work together to improve schools, I believe that I can’t launch this organization by myself. Well, technically, I can, but that completely goes against the core beliefs that undergird this startup. I hope you’re intrigued and curious. I also hope you can join our growing movement to help families fight poverty and transform our nation’s schools.

Join us.

For our youth,
Rey

 


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Inside the Belly of the Philanthropic Beast

Two weeks ago I started my Education Pioneers Graduate School Fellowship at the Highland Street Foundation. A couple of basics before I get deep into this post:

 

  • Education Pioneers is a national nonprofit organization that “identifies, trains, connects, and inspires a new generation of leaders dedicated to transforming our educational system so that all students receive a quality education.” Fellows are placed in educational organizations for a 10-week high impact project during the summer between their graduate school years.
  • The Highland Street Foundation is a small family foundation based in Newton, MA, which is a suburb of Boston. The foundation boasts a $190 million endowment and funds education, youth, mentoring, health care, and cultural institutions in Massachusetts and California.

 

When I was placed with the Highland Street Foundation in May, I was slightly concerned because I didn’t know if I would be able to connect with the grant-making side of the nonprofit world. For over a decade, my worldview and context has been shaped by grant-seeking organizations. Yet here I am spending 10 weeks with the good folks at Highland Street, and thus far the experience has been eye-opening.

 

My project this summer is to do an evaluation of one of the foundation’s grant programs, Free Fun Fridays. The Free Fun Fridays program opens up the doors of over 20 of Massachusetts’ most famous cultural institutions for free this summer. Highland Street will underwrite all of the admissions costs of the cultural institutions. This is the third year that the foundation has implemented Free Fun Fridays, and this year they were interested to learn about the economic and social impact of the program — what is the economic impact on museums, neighboring businesses and families?

 

The interesting thing is that the foundation doesn’t have a history of doing evaluations or assessments of their grant programs (other than a post-grant report that grantees must submit). I’m literally starting from scratch and have called on my professors and friends who are experts in the field of program evaluation to lend me their expertise.

 

I’ve also noticed that being on the grant-making side of the table provides a completely different angle, and I feel a shift in the power dynamic. I accompanied my executive director on a site visit to one of our grantees. The grantees (who will not be named) included over 20 bigwigs from their organization to the meeting, and I thought they would overtake the meeting since we were significantly outnumbered. Instead, however, my ED ran the show sharply and with such certitude and ownership. He threw out questions quickly, and the grantees’ staff tried to answer as adeptly and succinctly as possible. You could feel the power hovering strongly over the Highland Street side of the room. It was an absolutely new feeling to know that you were on the side of the room that held all of the chip, while the other side of the room wanted those very chips. To their credit, they didn’t exude any overt desperation. I did, however, sense that the balance of power was definitely on the corner that held the potential to give them another $1 million grant.

 

Since I’ll be in the belly of the philanthropic beast this summer, I hope to learn about what truly makes philanthropy work and how to build relationships with decision-makers at foundations. So far, my assumptions have been challenged, and I’m looking forward to sharing more of what I learn as the summer progresses.

 

Parental Involvement & Technology

Parental Involvement seems to be the holy grail of education. We all want it and know that there are major benefits when you get it, but it seems too elusive, particularly in struggling low-income communities. In a recent reading for my Achievement Gap class, “Family Involvement in Middle and High School Students Education,” the authors recommend creating more small schools because “teachers at small schools are able to communicate with parents more frequently and provide parents with the information and knowledge they need to support their children in school.”

I definitely see benefits to having a smaller teacher to parent ratio, but I doubt that this is a realistic systemic recommendation particularly in entrenched, large schools in low-income communities. With budget cuts in our nation’s most struggling school districts and with the recent revelation that small schools aren’t all that they’re cracked up to be, class sizes are growing and the divide between parents and teachers will continue to grow. Should we then add more to teachers’ plates by requiring them to maintain tight communication streams with their students’ families? Conversely, how can we think about unbundling this strategic piece off of teachers’ responsibilities while still maintaining a steady flow of information that parents need.

I don’t mean to sound mechanical, but I think technology can play an integral role in providing steady, reliable and consistent information about a student’s progress to parents. I actually think technology can empower teachers to do this better and more efficiently than ever before. Why have we clung to the physical quarterly report card system when we can check get instant access to current trends in both the world news and our own personal social circles with the click of a button? Imagine having a system that allows parents to track their students’ progress academically and behaviorally in a Facebook-like instant stream. And imagine if you can communicate with both teachers and administrators in such a system. This vision isn’t too far off because the technology exists. However, it won’t do any good for our current systems, but if we can start to embed some of the principles of a system like this–quick feedback, instant and consistent communication between parents and schools, parental buy-in–we may be able to start unbundling this piece from teachers’ plates.

What we do need in the meantime are schools (regardless of their size) that create a culture of community rather than compliance. Parents often have an antagonistic relationship with schools, and they may only come to school because of behavioral issues. I can’t tell you how few of my students’ families came to open houses (maybe less than 30% of our students). The parents don’t see it as relevant because they’re frame of school is what they have known: compliance. How then can we start to involve parents and family members in a way that gives them quick feedback on their students, and instant and consistent two-way communication streams? Answering this question may lead us to that holy grail.

Reflections on Dubin Leadership Trip

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Dubin Group

Last month I had the incredible opportunity to partake in the Dubin Fellows New York City Leadership Trip, and I have just recently started to process the entire amazing experience. I joined about 20 Harvard Kennedy School classmates in New York City to have intimate conversations with high-impact, socially minded leaders–like Mayor Michael Bloomberg, Former NYC School Chancellor Joel Klein, Harlem Childrens Zone CEO Geoffrey Canada, and Teach for America Founder Wendy Kopp. The three-day sojourn was sponsored by Glenn Dubin, who is the founder and leader of Highbridge Capital, a successful hedge fund company.

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Conversing with Joel Klein

The most impactful portions of the three-day trip were the meetings with both Joel Klein and Michael Bloomberg. Because of my background working in the education sector and my aspirations to be part of the movement that creates systemic change in the sector, the entire weekend seemed to be specially tailored to my interests since we met with several prominent education leaders! Our discussions with Bloomberg and Klein really helped to give me the bigger picture perspective on leadership and how to make an impact through different angles in my life. I could tangibly feel Bloomberg and Klein’s energy and sense of purpose. I felt like both of those meetings were also a call-to-action in some sense, and it seemed like they were giving us as much advice and wisdom as they could because they could see that we were the next generation of leaders. In that sense, I was invigorated and felt empowered by their call-to-action.

EDUCATION IS A “PEOPLE BUSINESS”

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Bonding with Geoffrey Canada

I think it was coincidentally appropriate for the field visit to be so educationally skewed because of the urgency of the issues facing the education sector. My biggest take away from those conversations was that education is a “people business.” Despite all of the issues surrounding the debate for solutions, the education sector needs an infusion of great talent at all levels in order to create true systemic change. Multiple leaders–Deborah Kenny (CEO of Harlem Village Academies), Canada, Kopp, and Klein–mentioned this pressing need, and again, personally it felt like a call-to-action. To me it also signaled an incredible opportunity, and got me thinking, “how can we open up and widen the pipeline of talent into the education system and what are the levers we can use to make that happen?”

SCALING IMPACT

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Asking Wendy Kopp an important question

Another major issue that was constantly in the back of my mind was the issue of scaling impact. How were these leaders tackling the issue of scale, or were they at all? It was fascinating to see the different approaches to scaling impact from the very strategic and methodical widespread impact (Teach for America, Endeavor) to the thoughtful saturation of one market (Mt. Sinai Adolescent Center, Harlem Children’s Zone, Harlem Village Academies). Throughout the trip, I wanted one of the leaders to just tell me which method was the right way to go, but it became clear that there is no one right answer. Both approaches seem to be necessary in order to push an entire movement forward. However, I did appreciate getting insights from Kopp, Rottenberg, Canada and Weinstein (Robin Hood Foundation) about using data to thoughtfully inform their decision-making. And what I realized about myself is that I am the type of leader who doesn’t just want to create an excellent program that serves one market well; rather I realized that I am the type of leader who strives to disrupt a system to create long-lasting change at a large scale. Listening to Kopp talk about starting Teach for America with 500 corps members because that was the tipping point for a national movement really resonated with me.

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The group with Wendy Kopp

Probably the biggest takeaway I had was not even a tangible meeting or something that a leader said, but for me it was having the incredible opportunity and privilege to join a talented group of students to meet some highly accomplished leaders. Being surrounded in that environment with these people is something that was truly energizing, and something that I had never dreamed of. I kept thinking about what the young me (shy, immigrant kid) would have done in that environment, and it blows my mind to realize that I had this opportunity. It was affirmation for me to follow my heart and my instincts and to continue to fight for what I am passionate about. All of the leaders we met were inspirational in that they were following their hearts and doing what they believed was right. I appreciated being in their presence, and truly appreciated having the opportunity to be part of this prestigious group.

FUTURE LEADERS

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Fellows at the Colbert Report

At one point during the field visit, I looked around the conference room and I didn’t see the faces of fellow graduate students or competitors vying to get better grades in class or the more profound answers to questions. I saw the faces of future leaders, movers, shakers, and change-makers. Future colleagues, funders, mentors, advisers, friends, confidants, and comrades fighting against inequity and injustice. I was rejuvenated when I realized that we will be making an impact on the world soon, and we all had this foundational experience together. Learning about their rich experiences during busrides, lunch, or en route to the next meeting was valuable, and I sincerely hope that we take the opportunity to stay connected with each other.

BREAKING SOCIAL BARRIERS

Growing up, I rarely engaged with people outside of my social strata. I think there was a sense that barriers existed between people from different social classes, particularly if you grow up with humble means. What I appreciated about my interaction with the Dubins is that they made sure that those social barriers did not exist with them and even among the visiting fellows. They went out of their way to expose all of us who came from different backgrounds to high-performing leadership. Glenn was incredibly down-to-earth, and from his example I was reminded that high-performing leaders are people, too. I was able to see myself in his shoes. The biggest lesson that I learned from Glenn Dubin was the importance of finding, cultivating and nurturing talent. And to do that, you’ve got to be able to communicate, connect and build relationships with people not in spite of your differing backgrounds but because of them.012111_259

I cannot emphasize enough how grateful I am to the Dubins, the Harvard Center for Public Leadership staff, the Highbridge staff, and all of the leaders we met, to have had this incredible opportunity! It was a clear call-to-action, and I will definitely use what I have learned to make an impact on our society.

Why has it proven so difficult to create more good urban schools?

My fall semester at Harvard has been a great mental playground. I learned a ton about the enormity of the problems with our national education system while also starting to dream up some potential solutions. I recently wrote a business plan for a national social venture that aims to solve some of our nation’s issues, and below is a portion of an essay that I wrote that catalyzed that plan. The prompt was “Why has it proven so difficult to create more good schools in the US, particularly in urban areas?”

Stronger Schools from Stronger Communities

The exploding growth of the American economy in the past century created a platform for incredible educational opportunities for middle and high-income communities, while simultaneously limiting educational opportunities for those in low-income communities. In his book Savage Inequalities, Jonathan Kozol (1991) gives us a disturbing view of how high poverty East St. Louis was plagued by struggling schools that are choked by a lack of resources. The problems of creating and scaling effective schools in urban America are due to the pervasive social inequities inherent in low-income communities like East St. Louis. In order to tackle this root cause, solutions need to address the social context in high poverty communities. A promising solution lies in building a strong network of support within and around schools in low-income communities to provide a network of comprehensive wrap-around services for students and families, while promoting the school as a community hub.

Critics would argue, however, that creating such a network of services to fight poverty is not only beyond the scope of schools, but also beyond schools’ means. I contend that building this network of support within and around schools in high-poverty urban areas is a small price to pay for positive results. Another solution is to give families school choice so that students can theoretically attend schools that provide a higher level of academic and social support for students and families. Yet because we want sustainable solutions, we must build scalable solutions that start at the local community level. By building a strong network of support within and around schools, students will do better academically and families will have more access to the services they need to lift themselves—and their communities—out of the shadow of poverty.

Poverty Bleeds into Schools

In urban communities, students bring the most pervasive social issue—poverty—into school everyday. As stated in the Coleman Report (1966), “A school’s poverty level is a stronger predictor of how a child will fare in school than any other factor save the child’s own socioeconomic (SES) background.� Attending a high poverty school likely means that the student comes from a high poverty family and community. As Traub described, “educational inequality is rooted in economic problems and social pathologies too deep to be overcome by school alone� (2000). The current educational system cannot handle and sustain the heavy case management required to help students and their families deal with the plight of poverty. When students face problems, like health and dental issues, poor nutrition, violence, gangs, and drugs, school becomes a low priority (Kozol 1991). Because the problems are so commonplace and the interventions are “so slow and heavily encumbered with red tape�, teachers and administrators’ perceptions of normalcy have become skewed; they learn to operate and live with the glaring social issues (Kozol 1991, 21).

We can see then that high poverty urban schools are unable to swiftly address student needs outside of the classroom because they lack capacity and, furthermore, it has not been the schools’ responsibility or goal to lift students and their families out of poverty. Our society has drifted away from the common school movement of the 1800’s when “spreading prosperity and ending poverty� was an important aspect of creating public schools (Wirt and Kirst 2005, 32). In this day and age there is no unified expectation for schools to address student needs that stem from poverty, and thus schools have no incentive to do so. However, if students’ basic needs—like housing, health care, nutrition, and safety—are not adequately met, we also cannot expect schools alone to compensate for the consequences of poverty (Warren 2005).

A Network of Community Partnerships

It is interesting to note, however, that in any given urban community, a myriad of external service providers already exists to support low-income students and families. The issue seems to not stem from the dearth of social services, but rather from a lack of direct links between schools and the necessary service providers. In my own work experience at BUILD, a college access nonprofit organization, we provided direct services to students in low-income communities like East Palo Alto and Oakland, California. I observed that while there were a plethora of service providers in the East Palo Alto and Oakland, they almost never collaborated or shared resources with schools and with each other. Furthermore, many of the service providers had only marginal relationships with the surrounding schools. While the service providers perceived that they were doing good work in the community, there was only a tangential relationship with surrounding schools during the fall recruitment season.

By consciously partnering with community development organizations, schools can work together with the community to directly raise the level of social and economic health of families. By addressing problems that students face in a holistic manner (e.g. if students had adequate healthcare, received proper nutrition, and were safe from violence and drugs), students would be healthier and safer and schools would thrive. However, there is a link missing between service providers because oftentimes schools do not build relationships with them.

By strengthening the schools’ relationships with external service providers and also connecting service providers with one another, we strengthen the network that can support not only students, but also families. It is not enough for external service providers to fill a void that schools are unable to because teachers and counselors often do not have the capacity to research service providers, pick out ones based on a student’s need, and refer them to the appropriate one. However, if a school is the hub of a community, we can create a centralized and organized system that connects teachers, students, families and service providers in an efficient manner with one another. This centralized system could serve as an efficacious information-sharing process that students and their families can use to access services—like homeless shelters, job training programs, and food banks—that will likely improve their livelihoods.

Continue reading Why has it proven so difficult to create more good urban schools?

The Positive Deviance Approach

I’m currently reading a book called Better, by Atul Gawande, that shares insightful stories about medical practice from a surgeon’s perspective. The stories highlight how medical professionals are only human and therefore must always be diligent and resourceful in fulfilling their duties — and the stories have lessons that spill outside of the hospital and even into the education system. What stuck out to me was a story about how hospital microbiologists tried and failed at getting medical staff to wash their hands more frequently — as you may know med staff were/are the primary carriers of infectious bacteria in hospitals so minimizing the amount of bacteria on their hands dramatically decreases the rate of infection in hospitals.

A hospital in Pittsburgh brought in Industrial Engineer Peter Perreiah to solve the problem of hospital infections in one wing of the hospital — and he created systems and structures that “made each hospital room work more like an operating roomâ€� (where they are very diligent about being disinfected). For a while his “Search-and-destroyâ€� strategy worked: “Infection rates for MRSA fell almost 90 percent.â€� However, after two years these great ideas only spread to ONE other wing at the hospital… Why? Perreiah came in and told people how they had to change rather than “building on the capabilities people already had.â€�

After reading an article about how Save the Children changed their approach to improving child nutrition in poverty stricken villages in Vietnam, he came across the idea of Positive Deviance, which “is an approach to behavioral and social change based on the observation that in a community, there are people (Positive Deviants) whose uncommon but successful behaviors or strategies enable them to find better solutions to a problem than their peers, despite having no special resources or knowledge.” Through the positive deviance approach, an important assumption is that communities already have the solutions to the problem. They are the best experts to solve their own problems.

So this time they tried the positive deviance approach with a series of 30-minute, small group discussions with all the health care workers in hospital. They had no agenda: “We’re here because of the infection problem and we want to know what YOU know about how to solve it.� And from this came great discussion and furthermore ownership of the solutions. And the results were staggering: rate of MRSA infection dropped to zero the next year and stayed that way.

What does this have to do with education or for any kind of initiative, you ask? If you think about it, organizations–whether governmental, nonprofit or business–approach problems like that industrial engineer approached the problem initially. He used his expertise to to minimize waste and increase efficiency, and above all he mandated the solutions to the hospital. Many organizations purport to have the best solution, most efficient way to handle a situation, or the most optimal way to eradicate a problem. But how many of those solutions actually stick around once the organization leaves? And isn’t the point of a nonprofit organization to work its way to nonexistence — because by reaching the nonprofit’s mission, you thereby render that nonprofit irrelevant.

Yet there are many examples of organizations that operate in communities without drawing solutions, ideas, and representation directly from the very people in the communities. Please note that I’m not criticizing how well these organizations operate. In fact, some operate extremely well. But if that organization, or that group of people, left the community, would their lasting legacy be a self-sustaining system that empowers the people of the community or would their lasting legacy be forgotten in a dusty pile from those who tried and failed to create something that the community embraced?

This makes me think of the renewed energy in the New Orleans’ education sector where most of the schools are now run by national charter management organizations and staffed by bright-eyed outsiders. When the appeal of “saving” New Orleans runs out, will these people stay? And more importantly, when shaping the new education landscape, did they elicit solutions from and empower the citizens of New Orleans to create a sustainable new education system?

I hope so. Sustainability and a community-based approach should be tantamount to any organization that wishes to improve the livelihood and well-being of those living in poverty.

Education needs to move away from culture of compliance

I recently read a book by Frederick Hess, entitled Commonsense School Reform, and so far my favorite quote from it is “…great schools are not legislated into existence… they require nuanced leadership that forges a sense of shared purpose, rewards creative thinking, and inspires excellence. Public policy cannot mandate great schools any more than it can mandate great leadership of great teaching; it can only make it easier or harder for great schools to exist.â€� But the reason that we have bureaucracies plaguing our educational institutions — that trickles down to our principals and our teachers — is because so many good recommendations get pushed through legislation without a clear, thoughtful strategy. So while states  mandate classroom sizes, teacher requirements, curricula standards, assessment test conditions, etc., all of these just add to the confusing patchwork quilt of “reforms” that are supposed to improve student outcomes. In reality, however, these perpetuate a culture of compliance! As Hess put so eloquently, “Compliance rewards obedience rather than excellence.”

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Finland vs. USA

I attended a discussion last week with Harvard Professor Tony Wagner, who presented his findings from his 10-day delve into Finland’s education system–Finland arguably has the best and highest performing education system in the world according to a set of international assessments that the OECD nations partake in (read more about it here and here)–and I was immediately struck by the subtle yet pervasive differences in their culture of education. Wagner kept bringing up that their education system’s foundation was built on a system of trust. State trusts that the districts will manage. Districts trust principals to lead their schools to the highest results. Principals trust teachers to teach effectively and to deliver results. Teachers trust students to be engaged in the classroom and to take responsibility for their education. The culture of trust not only trickles from top to bottom, but also throughout the Finnish society.

Americans, on the other hand, love to do assessments, and when those assessments aren’t stellar (as evidenced by any number of recent studies), we love to play the blame game: it was the teachers’ faults, the principals’, the districts’, the unions; it was because we did not have enough money/resources/support or not enough family involvement. If we are starting our education reform conversation by placing blame, we easily marginalize essential groups of people: teachers, principals, unions, families, schools of education. How can we expect everyone to be bought in to the recommendations and reforms in an environment that is so unsafe? We need to move away from our system of distrust and compliance, and start to cultivate a culture of trust. The question is… is that too un-American?

Waiting for “Waiting for Superman”

I love my classes so far, and I particularly am enjoying Education Policy, which is a course I’m taking at the Harvard Graduate School of Education (which we lovingly refer to as “HGSE,” pronounced HUGS-SEE). I feel like as I have been working in the youth development field, I have been working under many assumptions about our education system and how it is failing our students. Because of this class, I am actually getting a better understanding of the history of education in our country and I can pinpoint to some of the biggest and most pervasive issues that have caused and are still causing educational inequity.

And I wonder how our society will react to the upcoming alarmist (or what I assume will be alarmist) education documentary, “Waiting for ‘Superman“, which has gotten a lot of buzz recently. If you haven’t heard about it, you can view/read more here, here, and here. In short, this documentary has the potential to do for education reform what “An Inconvenient Truth” did for the Global Warming debate — stir up conversations and catalyze action. On a surface level this will be very positive for  the education reform movement, and I predict that it will galvanize our communities and nation toward the movement. However, I am worried that because there are so many policy issues and that the true societal issues run deeper than just education, we may be missing the point. “The gap between beliefs and actions not only leads to contention and confusion, it also generates policies that are irrational in the sense that they are inconsistent with evidence of what works or are not based on any evidence at all.” (Hochschild and Scovronick)

Will this latest reaction from the documentary just be the next short-term fad? How can we capture this impending moment and truly galvanize people toward fighting for long-term results? We keep talking about how institutions (healthcare, school districts, housing, employment, etc.) need to come in, support the issues, and fix the problem. I am starting to get more clarity around where and how reform can most effectively be made, and that seems to be at the local level. My hunch is that until we can reinvigorate the culture of under-resourced communities, we’ll just be pouring money into a black hole. In addition to partnering with these important institutions, we need to take a multi-pronged approach to empower the people that actually live in the communities: with consistent and high quality education for the youth, economic opportunities for employment/capital/venture funding for the adults, and healthcare and housing opportunities for all.